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FAQs
We feature modern design proof books with customized covers. Coffee table books are included in the cost of Packages D and E. Package C can be upgraded to a coffee table book and a coffee table book can be added to either Package A or B at an additional cost. Because you deserve the best possible coverage on your wedding, you might want to consider having us provide an assistant photographer. The assistant photographer takes a limited number of photographs to supplement coverage in some areas that might otherwise be missed. If you’d prefer the in-depth coverage that having a second, we can make the necessary arrangements for an additional fee. Please note that there is a 4 (four) hour minimum for an assistant photographer. A few black and white or sepia photos are often included in your proof book. We will photograph your entire wedding in black & white upon receiving your written request to do so. You can have some or all of your reprints done in black & white or in sepia. There are no additional charges for black & white or sepia prints. A DVD containing your wedding images is included with all of our packages. This is similar to receiving a copy of your negatives. They are high resolution images and are not copyrighted or "watermarked". Cancellation notices must be in writing. If you cancel the wedding less than 30 days prior to the scheduled wedding date, you will forfeit 75% of the cost of your purchase agreement. You must give us written notice of a postponement as far in advance as possible. We will make every effort possible to accommodate you if you reschedule your wedding but we cannot guarantee availability. If we are able to accommodate you, your original deposit will apply to the new event date. Great care is exercised not to interfere with any aspect of your wedding. Available light is used whenever possible to photograph the ceremony. At your request, photos of a staged re-enactment of the wedding ceremony can be taken. Customers may use their copy of the image files to make reproductions of the images for their own personal use on email and personal web pages. Customers are not authorize to make or sell any reproductions of the images for commercial use. Torre Photography and will retain shared copyright in all images created and will have the right to make reproductions for Torre Photography's portfolio, samples, or self-promotions or for professional competition and review. Can't find a package that fits your needs? We want your business and will create a custom photography package just for you!
Coverage is based on consecutive hours and begins at the first location that you choose. We understand that there can be some instances where there might be a delay in time between the end of your ceremony and the start of your reception. We are open to discussing possible coverage options and scenarios with you. We accept MasterCard, VISA and PayPal. You may also use PayPal to pay for your photos via American Express. We do not "pencil-in" dates can only hold a date for you with a contract and a retainer. Delivery times vary due to seasonal influences that place greater demands on labs. Proofs are usually ready about 4 weeks from the date of the wedding. Final albums are usually ready around 8 weeks from the time you give us approval on your storybook album proofs . A La Carte reprints are generally completed in about 2-3 weeks. We cannot assume responsibility for delays caused by unusual circumstances or by circumstances beyond our control. High resolution digital cameras are combined with professional flash equipment to capture your wedding day images. Backup equipment is always brought to the event site to assure continuation of coverage in the event of an equipment failure. A coffee table style album is included with Packages D and E. You may upgrade to a coffee table album from any level. Guests are encouraged to take photographs as long as their actions do not interfere with ours and they respect our role as your professionally hired photographer. Major improvements and technological advances in photographic processes have added longevity and stability to printed images. No one can guarantee that your photographs will never fade or discolor. With proper handling and storage away from heat, humidity and intense direct sunlight, your photographs should last a lifetime. Our photos are printed by a professional photography lab on professional paper. We do not charge late fees. However, we do expect you to give us your selections for your finished album within 120 days proof or file DVD delivery. In the event that it takes you longer than 120 days, the then prevailing prices will apply to your order and we may exercise the option of charging a late fee of $100.00. There will be no exceptions to this policy. Every reasonable effort will be made to produce and deliver outstanding photographs an event. Torre Photography's liability to the customer for any claim or loss arising from Torre Photography's performance is limited to a refund to the customer of the amount paid for services. Because a wedding and other similar events such as a Bar & Bat Mitzvah is an uncontrolled event, we cannot guarantee delivery of any specifically requested images. In the unlikely event that serious personal illness some serious other circumstance prevents Torre Photography from photographing an event, the customer will receive a full refund of all monies paid. We encourage our customers to combine different sized prints in their finished album for visual variety. Please don't hesitate to ask us for guidance and suggestions in designing your final album. We can provide coverage at multiple locations on the wedding day at no extra charge. However, coverage is based on consecutive hours and begins at the first location that you choose. Other services are available upon request. Please inquire about your specific coverage needs. Overtime is available at a rate of $100.00 per hour for a single photographer with a one-half hour minimum. The overtime rate for a two photographers is $150.00 per hour with a one-half hour minimum. A retainer of $250.00 is required at the time of contract. A total of 75% of your contracted services must be paid 30 days prior to the wedding day. The remaining balance of 25% is due by your wedding day. Many of our customers contract with us a year before their wedding date and optionally choose to make periodic payments. Checks returned due to insufficient funds will result in a $20.00 service charge. We do not provide references. We photograph approximately 80 weddings a year and it is often very difficult for us to stay in-touch with our former clients who frequently move, change phone numbers or change jobs shortly after their marriage. We can photograph your rehearsal and rehearsal dinner. Please contact us for rate information. Retouching is not included in the cost of wedding or other social event services. The term "retouch" includes image alterations such as blemish or scar removal, head swapping, adding or removing backgrounds and custom color matching. We do enhance all of our images prior to delivering discs, prints or albums to our customers. Basic image cropping and image composition are included in the cost of all services. Due to the many variables involved in the photographic process, special poses or special effects cannot be guaranteed. Rush Service is available. Please feel free to inquire about costs and limitations. We will maintain an archive of your event or portrait image files on our computer system for up to one year following your wedding date. Orders should be finalized within that time period to assure availability of the files on our system. In order to provide the depth of coverage you deserve, we suggest that you consider having two of us cover your event. Having a photographer and an assistant photographer can open up many coverage options not possible with a single photographer. We do not limit the number of photos we take at weddings or other events. We also do not take a lot of random, meaningless photographs just to increase the total number of photos you will receive. The number of photographs taken will vary is often influenced by a number of factors, many of which we have no control over. Martin A. Torre Owner-Photographer Torre Photography LLC (703) 618-8897 VA (252) 489-1910 NC (866)779-0190 Toll Free Fax: (703) 997-3031 martin@torrephotography.com |